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FAQ - For Users

What is Air Doctor?

Air Doctor is an innovative platform that connects travelers with local doctors worldwide. It provides a network of verified medical professionals accessible for in-person or online consultations, and medical advice. With Air Doctor, travelers can find medical assistance easily, no matter where they are, ensuring peace of mind while abroad.

Yes, Air Doctor is safe to use. The platform verifies each listed doctor, ensuring they are licensed professionals. Air Doctor also uses secure payment methods and prioritizes data protection, making it a reliable and safe solution for medical assistance on the go.

  1. Download and Install the App or use it via the web.
  2. Set Your Location to find doctors near you.
  3. Choose a Specialty based on your needs.
  4. Search for available doctors in your area.
  5. Select a Doctor from the list, reviewing profiles and ratings.
  6. Choose an Appointment time and date.
  7. Book Your Appointment.

With 24/7 customer care support available via chat, WhatsApp, and phone, Air Doctor ensures a smooth experience.

Air Doctor simplifies accessing healthcare for travelers through a few key steps:

  1. User Registration: Download the app, register with your details, and set your location.
  2. Doctor Search: Find a doctor based on specialty, language, and location.
  3. Appointment Booking: Choose between in-person or virtual consultations.
  4. Secure Payment: Pay for your consultation securely within the app.
  5. Consultation: Meet with the doctor in person or virtually.
  6. Post-Consultation Support: Rate your experience and access follow-up care if needed.

All doctors are verified, ensuring quality and reliable healthcare access.

  1. Global Access: Find doctors worldwide, perfect for frequent travelers.
  2. 24/7 Availability: Consult a doctor any time, even in emergencies.
  3. Language Support: Easily find doctors who speak your language.
  4. Convenience: Book appointments and consult with doctors from any location.
  5. Verified Doctors: Licensed and verified doctors ensure reliable care.
  6. Telemedicine Options: Virtual consultations provide quick access to care.
  7. User Reviews and Ratings: Check ratings and reviews before booking.
  8. Insurance Integration: Some insurance companies cover Air Doctor services, simplifying claims.

Air Doctor empowers travelers with accessible, trustworthy medical care globally, enhancing their sense of security abroad.

Air Doctor partners with major insurers. Check with your insurer or Air Doctor’s website to confirm your plan’s compatibility.

Jenny Cohen Drefler

Jenny Cohen Derfler

Air Dr CEO & Co-Founder

Jenny is the CEO and one of the Co-Founders at Air Doctor. She spent more than 20 years at Intel, most recently as general manager of its manufacturing facility in Israel and before that in various engineering and manufacturing roles in Silicon Valley. Air Doctor is her second startup having previously founded electric vehicle company ElectRoad.