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Don't just compare travel insurance
Compare your medical care abroad

Before you travel, check whether your travel insurance includes Air Doctor, so you know how to access medical care abroad if you ever need it.

Fast access to vetted doctors abroad
English-speaking doctors, in person or by video
No upfront payment when Air Doctor is included in your insurance

⌛ Takes 2 minutes

What matters most if you need medical care abroad?

Answer a few quick questions to see whether your policy includes the medical support that matters most

1 Destination
2 Care
3 Costs
4 Result
✈️

Where are you travelling?

Travel insurance is often compared by destination. It’s also worth checking how you would get medical help there.

🔒 Your answers are private and used only to give you the most relevant result.
Before you fly, check if your policy includes Air Doctor.

Here’s what to check
before you travel.

Based on your answers, your priorities are:

    That’s why it’s worth checking whether your insurance includes Air Doctor before you fly.

    Show me what to check →

    With Air Doctor, eligible travellers can get:

    🌍
    Medical care abroad Access vetted doctors in 92+ countries.
    💬
    English-speaking doctors Get clearer care with less uncertainty.
    🎥
    Video consultations Speak to a doctor online when it works for you.
    💳
    No upfront payment* If included in your policy, you don’t pay directly on the spot.
    📄
    Less paperwork Less admin, fewer receipts, and less claims hassle.
    Peace of mind Know what to do before you actually need care abroad.

    *When Air Doctor is included in your insurance and according to your insurer’s terms.

    Medical care abroad, made simpler

    Air Doctor helps eligible travellers quickly book vetted doctors abroad, in person or by video, through participating travel insurance providers.

    92+ Countries

    Access outpatient medical support in popular travel destinations worldwide.

    Quick and easy access

    Book verified doctors abroad by video or in person.

    English-speaking doctors

    Find English-speaking doctors and get help understanding your care.

    Less hassle when you need care abroad

    Air Doctor helps you access medical care abroad without unnecessary hassle, paperwork or unexpected costs

    No upfront payment

    When Air Doctor is included in your insurance, you don’t pay directly on the spot.

    Less paperwork

    Fewer forms, receipts and claims to chase after your trip.

    Fast access to care

    Find vetted doctors abroad, by video or in person, when available.

    Wherever your trip takes you

    Air Doctor helps you find medical support abroad more easily, whether at the hotel, on the go, or by video.

    Family holiday

    If someone gets sick, find medical support faster without letting it take over the trip.

    Active travel

    For symptoms or minor injuries on the go, know where to turn for medical support.

    City break

    On a short trip, quickly find a doctor or video consultation and get back to your plans.

    How to check if your policy includes Air Doctor

    Before you travel, check whether your insurer gives you access to Air Doctor and how to use it abroad

    Search for Air Doctor

    Look for Air Doctor in your policy wording or welcome documents.

    Check how to access it

    See whether you need to activate the service before travelling.

    Check what's included

    Doctor appointments
    Video consultations
    Prescriptions

    Check payment

    Confirm whether eligible appointments are paid directly.

    Ask your insurer

    "Does my travel insurance include Air Doctor?"

    Don't have Air Doctor included?

    You can still use Air Doctor directly. Whether you can get reimbursed depends on your insurer’s terms.

    Use Air Doctor directly

    Real travellers. Real stories.

    Air Doctor is used by travellers worldwide to make medical support abroad easier to access.

    Amazing - if you are travelling use this app!
    Paula M
    Amazing. I got sick in Cambodia right before a flight. I was able to login to air doctor and book an appointment within 4 hours in another city ( Bangkok ). I went to the practice, they saw me early, checked my vitals, I saw a doctor, was given appropriate tests, was prescribed medication and sent results online. Amazing add on to travel insurance from the Post Office. Took a signficant amount of stress out of this situation. Thank you so much.
    Excellent service in Chiang Mai
    Vicki
    I'm unwell and have been for few days. Air Doctor comes as a free add-on with my Post Office Travel Insurance policy so it was the obvious choice when looking for medical advice. I logged onto their app at 3pm and requested an appointment the same day. Within 20 minutes an appointment came back, a home visit at 4pm. Amazing! The charming English speaking doctor arrived exactly on time at our apartment. She listened while I told her my symptoms and understood my problem She gave me reassuring advice and left medication to save having to go to the pharmacy. I'm so impressed. An absolutely excellent service.
    Great experience! Highly recommend
    Beh
    Very efficient and quick doctor appointment literally within an hour. I was in a very remote area in italy and was able to connect with an italian doctor online which was able to give me prescriptions in Italian. Very good experience overall and highly recommend. It is also supported by travel insurance that I got from post office.
    First time we have needed this service…
    Kevin Johnson
    First time we have needed this service provided by our insurance provider. Easy to use the app, had a video appointment arranged with a doctor within 40 minutes. The video call was with a native English speaking doctor who was excellent. We had a prescription within 10 minutes. Excellent service
    Seamless, easy process.
    India Bierton
    We’re in Cancun and my 3 year old has gotten poorly. We used Airdoctor through our travel insurance and what a seamless, easy process it was. Requested the appointment by saying what was wrong with my 3 year old and with in 5 mins we had an appointment, along with clear instructions on how to get there. (It does also offer home visits). VERY impressed and happy with the is service.
    Quick, efficient and reassuring
    Madeleine
    The service was very quick and efficient. Even though my Spanish is fairly good, it is stressful to navigate another country’s health system for the first time. The service put me in touch with a nearby English-speaking doctor who was excellent and thorough, providing a full exam and able to give me a prescription for the medication needed.
    Seamless service
    Anne Slater-brooks
    Getting sick ot infections overseas is stressful and on our trip to Peru both my husband and I needed medical care. Really like the ratings and the seamless way of securing medical support

    Before you travel, know what's included

    Check whether your travel insurance includes Air Doctor, so you know exactly how to access medical care abroad if you need it.

    Already available through leading UK travel insurers  |  Available in 90+ countries  |  21 languages  |  Thousands of verified doctors

    Jenny Cohen Drefler

    Jenny Cohen Derfler

    Air Dr CEO & Co-Founder

    Jenny is the CEO and one of the Co-Founders at Air Doctor. She spent more than 20 years at Intel, most recently as general manager of its manufacturing facility in Israel and before that in various engineering and manufacturing roles in Silicon Valley. Air Doctor is her second startup having previously founded electric vehicle company ElectRoad.

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